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Customer Service

  • Shipping & Delivery

    When you order a flower arrangement from us, you could rest assured that it will reach your loved ones in time and in fashion. With our delivery services throughout Israel on the same day our service is unbeatable.

    When ordering you must specify when you would want your flowers delivered, will it be in a weekday or will it be an arrangement you would like delivered for Shabbos or YomTov?!
    Please note that most of our orders are processed on Thursdays or in Yom Tov season a day before Yom Tov, please ensure that you order timely taking Israel's standard time (IST) into account, as for order that come in late we unfortunately will not be able to guarantee timely delivery.

  • Privacy & Security

    All your arrangements, cards and notes are handled securely, putting your privacy first and our needs second.

  • Recurring Orders

    By ordering on our site, you will have the ability to create recurring orders, for weekly, bi-weekly, monthly or quarterly arrangement that will come as standard, those arrangements will not always be the same unless you insisted on the same at the time of your order and those flowers are available throughout all seasons of the year.

    • Recurring orders are automatic and you must cancel them within 48 hours of your next arrangement
    • Arrangement are subject to seasonal changes and availability
  • Ordering

    By ordering on our website you agree to our terms and conditions. Click here to read our terms and conditions.
    Please be advised that our website will be closed during Shabbos and Yom Tov, timing will be set on (IST) Israeli Standard Time so be sure to place your order early to avoid disappointment

  • Payment, Pricing & Promotions

    Currently in Israel we are in a Smittah Year which dramatically decreases the inventory of any flower market, therefore all payments, prices and promotions are subject to availability, ordering in time is one way to ensure that your order will be available for specified delivery.
    You can read more about Shmita Here.

  • Viewing Orders

    Log in to you your account to view your past order history to and click to re-order an item.

  • Updating Account Information

    In order to help you check out faster please ensure that you keep your personal and delivery details updated always.
    To do that log into the "My Account" section and under My Details you can edit your personal details.

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